Yonadis Warranty

Yonadis Warranty

At Yonadis we strive to make performance eyewear of the highest standard, and if there is a problem, we will always work to make things right. Every product has a 1 year warranty from the date of purchase to cover any manufacturing defects. 

What is covered by the warranty?

  • Manufacturing defects on the sunglasses (lenses, frames, temples or screws). 
  • Products that come with any marks, scratches, or discoloring on arrival. If a product is damaged on arrival you need to notify us immediately (no later than 2 weeks) with photo evidence. Please refer to our Returns policy for further information.

What is not covered by the warranty?

  • Normal wear and tear, including scratches or marks on frames and lenses.
  • Damage caused by improper use or storage, or damage caused by neglect or accident. 
  • Damage caused by solvents or chemicals, including sunscreen, hair spray, alcohol, etc.
  • Melting of frames due to excessive heat. 
  • Lenses fogging up due to perspiration. 
  • Degradation or delamination of lenses due to exposure to chemicals, saltwater, pool chemicals, etc. 
  • Lost or stolen goods after delivery. If a shipping carrier has marked the shipment as "Delivered" the order is considered complete. 
  • Any eyewear items that went through alteration or a third-party optician are no longer under warranty.

    We reserve the right to decide if your damage is covered under our warranty.

How to start a warranty claim?

  • Write us an email at info@yonadis.com with the title "Warranty claim".
  • The email needs to include your name, order number, and a detailed description of the issue. Photo documentation must be included and show the defect. 
  • If a product is considered defective under the warranty, you will either be sent the required replacement part, or you will receive a pre-paid return label to have it sent back. 
  • Please note this warranty only gives the right to a replacement. If the 14-day return period has expired or the product has been used, it is no longer possible to receive a refund.